As the Director of Sales Operations you will provide global Sales with analytical, technical, and operational support. This role sits within the Revenue Operations team reporting directly to our VP of Revenue Operations, which interacts with the entire organization and is responsible for enhancing the overall operational efficiency and excellence of all PandaDoc functions. You are someone ready to step up and own your focus area with the ability to align stakeholders and execute programs with autonomy at a high level of excellence.

In this role, you will:

Report to the VP of Revenue Operations and be part of the larger Revenue Operations leadership team driving change in our Revenue Organization and our business
Support our growing team of Sales People in US/EMEA/APAC with best-in-class tooling, insights, and program management
Become an invaluable resource for Sales’ leadership, performing duties such as assisting with documentation, helping with QBRs, and project administration
Support and optimize all aspects of the sales’ cycle through PandaDoc systems
Work with a strong data quality driven mindset to improve both the flow of good data, as well as the data itself
Solve operational challenges with business process, policy and playbook development based on industry best practices
Support Revenue Operations initiatives with thorough documentation and maintenance of our wiki
Scope, prioritize and coordinate system enhancements with the technical team as it relates to optimization of existing processes, user efficiencies, data quality and reporting
Ensure sales team alignment to sales processes, policies and procedures
Work closely with Customer Success, Product, Business Operations, Marketing and other PandaDoc functional areas to support the sales team’s success

About you:

8+ years of relevant experience in operational or administrative support in a Saleforce.com driven environment
Experience leading a team of 4+ Revenue Operations professionals
Strong understanding of GTM tools and best practices across various GTM roles such as BDR, SDR, full cycle Account Executives
Business ownership of a system/tool and demonstrated value
Ability to accurately enter and manipulate data, as well as discover data inaccuracies, within Salesforce
Strong proficiency in business applications (such as Google or Microsoft)

Benefits

Employees may be able to purchase company stock (or receive annual bonuses)

Employees (and their families) may enroll in the company’s medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year

The cash compensation (cash + bonus) range for this role is between $200,000 – $250,000 USD

Company Overview:

PandaDoc empowers more than 50,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes,

Company Culture:

We’re known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they’re happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our LinkedIn to learn more.

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

Tagged as: data, go to market strategy, saas, Sales Operations

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Director of Sales Operations